What is our return policy?
Returns will be accepted within 14 days for store credit or exchange ONLY.
Return shipping, payment for return shipping, and any subsequent from return shipping are responsibility of the purchase. All sale items are considered non-refundable.
For Malaysian buyers: 1-5 items for FREE, 6-10 itmes for RM10, 11-15 items for RM20
Purchaser from other countries, please contact Pinkcollection@gmail.com before order, we will
quote shipping ASAP.
Availability of stocks
If payment was made and good are out of stocks, customer will be informed via email. Within 2 days from the notification, Customers may either request for
- Full refund via bank transfer or Paypal
- Selection of another item(s). The difference in price shall either be topped-up by or refunded to customer.
Also, any updates to the availability status of the products will be posted in our website.
What if I am not satisfied the quality of the product?
We are sorry if you are unsatisfied about the item. Because we got so many suppliers on our website, we will report this issue to them and banned them if they got the same situation in the future.
For apologize, I may suggest two opinions:
1. You can exchange the item free.
2. You can refund it and we will return the fee minus the shipping fee.
3. We may give you some further discounted for your future purchasing.